90 day Satisfaction Guarantee.

All purchases/contracting of our services you make with Web Doctor Ltd. are covered by our 90 day hassle-free money back satisfaction guarantee.

In the unlikely event that you are unsatisfied with our service(s), within 90 days of us finishing the contract with you, you may ask for a complete refund, and of course, you get to keep the $99.95 value e-book '15 Major Areas Where You Can Improve Your Web Site' we give you as a little 'thank you'.

When we have received in writing from you that you are not happy with our services, we will refund the transaction on your credit card / return your money, or issue you with a credit to the same value (less associated bank charges) - your choice. You can then reorder a different service from us and the balance of your order will be processed as usual.

Fair Trading Act and the Consumer Guarantees Act.

New Zealand has some of the most rigorous standards and Government enforced acts to ensure the purchasing public get what they thought they were purchasing. All of our services comply and typically exceed these standards.

• The Fair Trading Act
• The Commerce Act
• The Consumers Guarantee Act
• The Sale of Goods Act

In summary these Acts require that all goods or services sold to you must match or exceed descriptions and specifications given by us. If they do not, you are entitled to a refund of your purchase price, or we remedy the deliverable part of the service in question. Please note the definition, as it does not allow the customer to demand a refund or replacement because they have changed their mind or do not like/want the item or service anymore.

Don't take our word - read what our clients have to say...

For unedited customer feedback on the services our customers have purchased from us, please click here.

Our motto is: "We aim to exceed your expectations." This is reflected in the high quality of the service and advice we give, and also in our own integrity and ethical standing.

Please do not hesitate to contact us for further information.